Lionheart HR

WHAT LEADERS SEE
The visible problem is rarely the whole problem.
Turnover, inconsistent decisions, employee concerns, and stalled execution deserve careful examination. We review the evidence and organizational context to understand what is happening, what may be contributing to it, and what needs attention.
Turnover keeps rising
Complaints arrive too late
Trust is declining
Managers avoid accountability
Strategy stalls in execution
Leaders are carrying too much
THE LIONHEART HR PHILOSOPHY
Sound judgment starts with understanding the situation.
An employee concern, a recurring vacancy, or a difficult leadership decision can have implications beyond the immediate issue. We examine relevant records, perspectives, responsibilities, and working practices to help leaders determine their next steps.
Lionheart HR Organization Review examines leadership, talent, culture, compliance, and operational risk to help leaders establish priorities and practical next steps.
“Understanding what happened is the starting point. Examining its organizational context helps leaders decide what to do next.”
LIONHEART HR ORGANIZATION REVIEW
Five areas we examine.
01
Leadership
Decisions, accountability, trust, and leadership capability.
02
Talent
Capacity, retention, workforce planning, and role alignment.
03
Culture
Behavior, climate, communication, and what leaders tolerate.
04
Compliance
Policy application, documentation, employee concerns, and consistent practices.
05
Operations
Infrastructure, workflow, execution, and organizational resilience.

FOUNDER PERSPECTIVE
Experience changes what you see
Elizabeth Gooden has served organizations from frontline HR administration through the CHRO and COO levels. That range of experience, combined with employment law, EEO investigation, operations, and leadership development, informs how she examines people issues in their broader organizational context.
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Her contribution is connecting people issues with the leadership decisions and organizational practices that affect performance.
HOW WE HELP
Sound decisions. Stronger leadership. Practical organizational support.
Executive Advisory
Experienced guidance on consequential people, leadership, and organizational decisions. Examine options, tradeoffs, and practical next steps.
Fractional Chief People Officer
Executive HR leadership to help establish priorities, guide the people function, and support organizational stabilization and performance.
Organizational Reviews
A focused review of leadership, talent, culture, compliance, and operational risk, with findings, priorities, and a practical roadmap.
Executive Recruitment & Succession Planning
Support leadership selection, succession readiness, critical knowledge transfer, and continuity through organizational transitions.
Leadership Development & Training
Leadership academies, supervisor development, coaching, emotional intelligence, retreats, and practical employee training.
Administrative Inquiries & Workplace Investigations
Defined-scope fact-finding for administrative questions, employee concerns, and alleged misconduct, including federal EEO investigation services.
HOW WE WORK
A clear path from understanding to action.
1. Discover
Understand the organization, priorities, and visible concerns.
2. Diagnose
Identify the contributing factors and priorities.
3. Advise
Guide executive decisions and define the right response.
4. Develop
Build leadership and organizational capability.
5. Sustain
Measure progress, reinforce practices, and prevent recurrence.
LEADERSHIP DEVELOPMENT & PROFESSIONAL TRAINING
Build the capability to lead well.
Lionheart programs address real workplace responsibilities. They help leaders and employees strengthen judgment, communicate clearly, apply expectations, and put learning into practice.
Leadership Development
Leadership academies, supervisor development, executive team sessions, coaching, and custom programs.
Professional Training
Employment law, FMLA, ADA, performance management, documentation, investigations, employee relations, and workplace decision-making.
Signature Experiences
Ten Secrets Your Leader Isn’t Telling You, The Next Play, EQ-i 2.0® programs, and LionLead Supervisor System.
WHO WE SERVE
Organizations where leadership decisions shape people, performance, and results.
Lionheart HR partners with business owners, executives, and organizational leaders to address workforce challenges, strengthen leadership effectiveness, and improve organizational performance.
Private Sector Organizations
Businesses and corporations navigating workforce complexity, organizational growth, leadership accountability, and change.
Healthcare & Human Services
Healthcare providers, community health centers, and human services organizations managing workforce demands, regulatory responsibilities, and service delivery.
Nonprofits & Associations
Mission-driven organizations balancing organizational effectiveness, leadership capacity, financial stewardship, and mission delivery.
Local Government & Public Sector
Cities, counties, towns, public authorities, and government agencies strengthening leadership, workforce stability, and organizational performance.
WHY LIONHEART
Executive perspective with practical depth.
Operator Experience
CHRO and COO perspective, not advisory theory alone.
Informed Judgment
More than 30 years of experience examining people issues in their leadership and operational context.
Legal & EEO Depth
Employment law exposure and certified federal EEO investigation experience.
Leadership Development
Programs designed around judgment, behavior, accountability, and execution.
Cross-Sector Insight
Public, nonprofit, healthcare, and mission-driven organizational experience.
Implementation Focus
Clear decisions, usable tools, and systems leaders can sustain.
UNDER REVIEW
Leadership decisions leave evidence.
Practical perspectives on HR, leadership decisions, organizational performance, and risk.

